Zinnia recently announced a successful partnership with Royal Neighbors of America. This collaboration focuses on launching The Policy Processor (TPP) for modern insurance needs. Royal Neighbors of America now leads the industry by processing annuities on this advanced platform.
This digital transformation helps the membership organization serve its participants with greater speed. Furthermore, the TPP system offers AI-powered intelligence and integrated workflows for better case management. The technology unifies all policy information into one clear dashboard. Consequently, the organization reduces manual steps and eliminates fragmented data. These tools allow for faster and more consistent decisions across all internal teams.
“This launch gives us the flexibility to deliver the experience our members and agents expect,” said Zarifa Reynolds, CEO and President of Royal Neighbors of America. “Members will experience faster, more seamless service, while agents gain time to focus on their clients. It’s a meaningful advancement in our mission to insure lives and serve communities.”
Streamlining Insurance Operations
Transitioning to this single platform removes the need for multiple outdated systems. Moreover, the TPP system supports various distribution channels and application types. This allows the carrier to process annuities alongside its whole life business efficiently.
“Royal Neighbors is deeply focused on serving members and supporting agents, and this launch helps them do both,” said George Esposito, CEO of Zinnia. “TPP consolidates the work of annuity case management into one platform, cutting friction and enabling faster, more reliable processing. We’re proud to help advance their mission with a modern foundation that can grow with their business.”
In conclusion, both companies align on goals for transparent and human-centered insurance experiences. This milestone sets a new standard for modern annuities processing.
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News Source: Businesswire.com
